Pt. Casino Dining Review
Direct Communication

Contact Editorial & Concierge

Headquartered at The Leadenhall Building in the City of London. Reach our dining critics, request table assistance, or submit dining rooms for evaluation.

  • Editorial Offices

    The Leadenhall Building

    Restorant Review UK Publishing Level 28, 122 Leadenhall Street City of London, London EC3V 4AB United Kingdom
  • Telephone Inquiries

    Editorial Desk: +44 20 7946 0912

    VIP Concierge Table Relay: +44 20 7946 0918

  • Direct Correspondence

    Editorial: [email protected]

    Concierge: [email protected]

    Compliance: [email protected]

  • Dining Age Requirement

    All casino premises in Great Britain require patrons to be 18 years of age or older. Valid government photographic ID is mandatory at reception.

Send a Dispatch to Editorial

Whether you are inquiring about a private dining salon in Mayfair or submitting feedback on a reviewed steakhouse cut, our editors reply within 24 hours.

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Concierge Guidance

Dining Protocol & Reservation FAQ

Essential information regarding casino admissions, dress codes, and table booking arrangements across our reviewed London establishments.

  • What identification is required upon arrival?

    By statutory mandate under the UK Gambling Act 2005, all patrons entering casino premises must be 18 years or older. Reception staff will scan a valid government-issued photographic ID (passport, UK photocard driving licence, or national identity card). Digital copies or photographs on smartphones are not accepted.

  • What dress standards are observed?

    Standards vary by venue: Heliot at The Hippodrome observes smart casual (smart jeans and collared shirts welcome; no sportswear). The Colony Club and The Palm Beach recommend jackets for gentlemen. Crockfords and Les Ambassadeurs strictly enforce formal attire or elegant lounge suits.

  • How does the VIP Concierge Table Relay function?

    When you submit a reservation request through our portal, your details are transmitted directly to the head maître d' and sommelier of the selected venue. You will receive a direct confirmation from the venue brigade, securing preferred table placement without any booking commissions.

  • Are private dining rooms available for discrete gatherings?

    Yes. All Mayfair establishments in our directory offer dedicated private dining salons seating between 6 and 24 guests, complete with bespoke tasting menus, dedicated butler service, and direct access to private gaming rooms upon request.

  • Can I visit the restaurant without gambling?

    Absolutely. Over 60% of guests visiting casino dining rooms do so solely for the culinary experience, steaks, and atmosphere. You are under no obligation to register for gaming membership or participate in games.

  • What is the cancellation and modification policy?

    We recommend providing at least 48 hours notice for table modifications or cancellations, particularly for Friday and Saturday evening seatings or parties of four or more guests.